Psychiatry-UK

Trewalder Chapel, Trewalder, Cornwall, PL33 9ET 1 2 3 4 5 449 reviews

Average ratings

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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
28th June 2022


I was seen as quick as possible, even with the long waiting list. The portal was easy to use and I was guided through anything I was having trouble with. The customer support team were lovely and helped me change any appointments when they clashed with other things. My psychiatrist, Richard, was brilliant. They were very helpful and was very well informed. I was so happy to finally get a diagnosis. My tritiation nurse, Jenni, was amazing as well and helped me find the best medication for me and assured me throughout my treatment when I had any concerns. This was the best experience I've ever had in a mental health care service and was wholeheartedly recommend to anyone and everyone.

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Written by a NHS patient
27th June 2022


I was really anxious about my initial ADHD appointment, there were some internet communication problems with not being able to see/hear each other properly but I cannot tell you how quickly Dr Dinal Vekaria diffused my worries and sorted that problem out. I wouldn’t have ever thought about myself having ADHD, specially at my age and after being referred I was still somewhat sceptical about it however, Dr Vekaria was so thorough in answering all of my questions (and there were a lot!), very patient with me and completely knowledgable in every way I needed. I felt like I had ample time to answer the questions he was asking and didn’t feel rushed in any way. He listened first and foremost which for me is a huge plus as I’ve been to see other Drs before and I just felt completely dismissed. I can’t tell you how glad I am that he was my Dr, specially for my initial appointment because he has completely turned around the attitude I had going into the appointment. He’s a professional, caring and very very knowledgeable man who makes you feel like all he’s got is time to hear you and that goes further than anything really. I’d be absolutely delighted to have any further appointments with him. Thank you Dr V!

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Written by a NHS patient
23rd June 2022


I was referred to Psychiatry-UK through the NHS after speaking to my GP about potential ADHD symptoms The entire process was painless and professional from the initial assessment, all the way through to the end of the titration process. Any questions or concerns I have had were answered quickly and clearly. This process has been massively beneficial for me and given me a greater understanding of my condition, and some tools to move forward. My diagnosis and assesment were carried out by Dr Rajvinder Sambhi, and the specialist for the titration service was Rasheed Awofeso , both of which have made this process a wonderful and stress free experience for me. I have no difficulty recommending either of these gentleman to anyone dealing with ADHD. I would like to thank both of them, and to anyone else working behind the scenes at Psychiatry-UK as a whole.

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Written by a NHS patient
23rd June 2022


I have recommended Psychiatry UK to several friends and will continue to. The care I have received is exceptional.

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Written by a NHS patient
20th June 2022


Excellent service and communication. My Psychiatrist, Chandra, instantly put me at ease and listened without judgement when making the diagnosis. The appointment was more like an informal friendly chat which I was not expecting. My titration nurse, Denise, responded to any concerns or queries very quickly, sometimes even late at night. She went above and beyond to help me with the titration process, she listened and advised without any judgement and I can't thank her enough for all the help she has given. The only thing I would change is the waiting time, but that is no fault of the clinic.

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Written by a NHS patient
19th June 2022


This time 18 months ago, I would have laughed should you have told me I had ADHD. 12 months ago I began to research it and come to terms with the fact that this might be applicable to me. I spoke to my GP provider and was then referred to Psychiatry UK. The assessment so much quicker than I thought and the whole process was smooth and clear. I was never made to feel silly if I didn't understand something and everyone took the time to ensure I understand all that I needed to - which did wonders for my anxiety. The medication was life changing in so many good ways but, it wasn't easy at the beginning. The fact I could message my prescribing nurse and have a constant conversational thread got me through these tough times and without this whole process, I'd have probably given up and not persevered to see the wonders that medication can have. The response times were so quick and so constant, I actually worried my prescribing nurse ever had a day off to recoup! Thank you so much to all of the team.

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Written by a NHS patient
18th June 2022


The whole service has been very helpful in getting my presenting problem assessed and treated, there has been a lot of support along the way, I would recommend this service to my own family.

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Written by a NHS patient
16th June 2022


Psychiatry UK in my experience has been phenomenal. I was referred as an NHS patient, they are clear and consistent in their communication. Explaining everything I as the patient needed to do. Each interaction was friendly and understanding. When I changed some personal details they were accommodating to my change of name. [I am also glad to see on their portal there is a setting to put your preferred name and pronouns] There is a log of all messages on the dashboard which I greatly appreciate being able to refer back to. I felt involved in my own treatment as if they cared for me as an individual and not just lumping me as another individual who needed treatment and was on my way. The only feedback I could consider would be for the portal login if there was a way for both patient and Dr/Nurse to have a note after video or phone call appointments where they confirm what was discussed as a matter of keeping records.

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Written by a NHS patient
12th June 2022


I got my ADHD diagnosed here through NHS- Right To Choose. I was a really positive experience. The forms you have to fill in are long but there's always someone happy to help you if you post a question on your online portal. Everyone I spoke with was really nice and compassionate. I'd happily recommend this service to any friends or family.

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Written by a NHS patient
10th June 2022


My journey into my ADHD/Neurodivergent diagnosis has not been an easy one. I spent most of my life thinking that there's something different about me. Could it be ADHD? I could never apply myself long enough to discover that answer. It was such a struggle. When the pandemic hit I made a concerted effort to push forwards. I finally did. I received my official diagnosis. At 38. It was cathartic and beyond validating. Finally. Then the next step began as I started my titration with new medications. That's when I met Salma. I can't offer enough words of praise for how amazing she is at her job. Genuine empathy, consistently reliable. A true credit to her craft and Psychiatry UK. It's been an absolute pleasure. Now, I feel like a far better version of myself. And Salma has helped me every step of the way. My only critique is the delivery firm they use to bring medication. Unfortunately they are frequently unreliable, have terrible contact and have not turned up multiple times when they've stated that they would. The delivery firm sadly put an unfortunate blemish on the amazing work being done at Psychiatry UK.

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Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2022 for delivering outstanding care.

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Resources

Short link to review Psychiatry-UK: http://iwgc.net/empzu